Friday, September 19, 2008

Hey Amway! Take Down A Memo!

Some of you may or may not know about the Listeria outbreak in Canada which originated at Maple Leaf Foods. Unfortunately, listeria got into the Canadian food chain, and has even caused death for some poor folks.

I will buy Maple Leaf again. Wanna know why? Check out this video:



Here is a company that has made a horrible mistake, and been responsible for people dying. Yet, there's no talk of things beyond their control, there's no finger pointing or legal backstops and brick walls. You don't hear them blaming their distributors, employees, or scientists. You don't see them throwing out ridiculous PR bullshit to save their skins or attempt to throw people off by making up plausible but not likely stories. They aren't trying to resolve everything behind closed doors.

You also don't see them google bombing, or getting people to try and control the damage that their very own mistake has caused.

They made a mistake.

They are sorry, and will do everything in their power to make sure it doesn't happen again. THEY ACCEPT FULL RESPONSIBILITY, knowing that it may cost them in lawsuits.

I wish that happened more often.

Amway, are you paying attention? Perhaps you could take lessons on responsibility from a fine company.

Or, keep doing what you're doing. I don't care.

1 Comments:

Blogger Joecool said...

That's ironic because IBOs are taught responsibility. That way they blame themselves when the system fails them.

22 September, 2008 18:48  

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